Privacy Policy
Believe In Yourself Counseling INC
Lauren Craney, LMHC
Effective Date: October 15, 2026
Believe In Yourself Counseling INC collects and stores information voluntarily provided through the website, including contact forms, appointment inquiries, scheduling requests, and other communications. This may include names, email addresses, phone numbers, and information submitted by visitors.
The website may also collect technical information, including IP addresses, browser information, device details, and essential cookies necessary for website functionality and security.
Personal information is used only for legitimate business, administrative, and legally permitted purposes.
1. Information Collection and Use
Personal and non-personal information may be collected for the following purposes:
- To provide information about psychotherapy services and respond to inquiries.
- To coordinate appointments, referrals, scheduling, and administrative communications.
- To process payments and insurance-related services through authorized providers.
- To maintain website functionality, accessibility, and security.
- To comply with applicable federal and Florida laws.
Personal information is not sold to advertisers or data brokers.
2. SMS Messages
When individuals voluntarily opt in to receive SMS messages, the practice may collect:
- Phone numbers and basic contact information.
- SMS consent and communication preferences.
- Relevant messaging history.
Information is used to provide appointment reminders, scheduling updates, and administrative communications.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
Mobile phone numbers and SMS consent information are not shared with third parties or affiliates for their independent marketing or promotional purposes.
3. Website Hosting and Payment Processing
The website operates through WordPress and Elementor. Website hosting and authorized service providers may process information necessary for website operation, security, and maintenance.
Scheduling, telehealth, payment processing, and insurance billing may be managed through third-party platforms, including Alma. Payment information is handled through applicable payment processors and their security procedures.
Believe In Yourself Counseling INC maintains appropriate privacy and security safeguards as required by applicable law.
4. Confidentiality and HIPAA
Believe In Yourself Counseling INC complies with applicable healthcare privacy laws, including HIPAA.
Protected Health Information associated with psychotherapy services is governed by the practice’s Notice of Privacy Practices and applicable confidentiality requirements.
General website forms, standard email, and text messages should not be used to transmit sensitive clinical information.
5. Cookies and Website Information
The website may use essential cookies required for functionality, security, and visitor preferences. Non-essential analytics or marketing cookies, if used, are subject to applicable consent requirements.
Visitors may manage available cookie preferences through website settings or browser controls.
6. Disclosure of Information
Personal information may be disclosed to authorized service providers, scheduling and payment platforms, or when required or permitted by law.
Information is not sold or shared for third-party marketing purposes. Protected Health Information is disclosed only as permitted or required under applicable healthcare privacy laws.
7. Data Protection and Privacy Rights
Reasonable safeguards are maintained to protect personal information. Information is retained as necessary for business operations, legal compliance, and professional recordkeeping requirements.
Individuals may request access to, correction of, or deletion of eligible personal information, subject to applicable laws and retention requirements. Clinical record requests are governed by the practice’s Notice of Privacy Practices.
8. Children’s Privacy
Believe In Yourself Counseling INC provides psychotherapy services exclusively to adults aged 18 and older. The website is not directed toward children under the age of 13 and does not knowingly collect personal information from children under 13 without verifiable parental consent.
If personal information from a child under 13 is discovered to have been collected without appropriate consent, reasonable steps will be taken to delete the information in accordance with applicable laws.
Parents or legal guardians with concerns regarding a child’s personal information may contact the practice using the contact information provided in this Privacy Policy.
9. Changes to This Privacy Policy
Believe In Yourself Counseling INC reserves the right to modify this Privacy Policy as necessary. Changes become effective when posted on the website unless otherwise specified.
10. Contact Information
For questions, privacy concerns, or requests regarding personal information, contact:
Believe In Yourself Counseling INC
Lauren Craney, LMHC
386 S Atlantic Ave #1121
Ormond Beach, FL 32176-7143
Phone: 407-501-6169
Website: https://believeinyourselfcounseling.com/